FAQs

We review what you have sent, come back with sensible next questions, and arrange a conversation if the project looks like a good fit.

Yes. MediaMatic is based in Gozo and works with local businesses, but can support clients remotely when the fit is right.

Yes. A consultation is often the best place to untangle whether the priority is website clarity, local visibility, technical care, or a better enquiry process.

Yes. We build clearer WordPress websites focused on trust, enquiries, local visibility, and maintainability after launch.

Often, yes. We can review structure, messaging, technical health, speed, conversion routes, and whether a rebuild or focused improvement makes more sense.

Yes. Local SEO, content structure, service pages, listings and website clarity all help customers find and trust a business.

Yes. WordPress care can include updates, checks, fixes, maintenance and practical support so the website keeps doing its job.

Yes. We can help review risks, clean infected WordPress sites, and improve the setup so the same problem is less likely to come back.

For now, support requests come through the contact form, phone, WhatsApp or email. A tracked support ticket area can be added later.

WhatsApp is usually fastest for a quick message. The contact form is best when you want to include project context.

That is the plan. The Help Centre and Contact page already include a ticketing placeholder so a proper ticket route can be connected later.

Send it through the Contact page and we will point you in the right direction.