FAQs

We review what you send and, when the project looks like a good fit, arrange a free 30-minute consultation. We clarify the problem, discuss the useful options and explain the next step; there is no obligation to proceed.

Cost depends on scope, content, integrations and the condition of any existing website. An initial estimate is a non-binding guide; once the scope is clear, we provide a written proposal or quote before work begins.

A focused small-business website typically takes 4–8 weeks when the scope is agreed and content and feedback arrive on time. Ecommerce, content-heavy and custom-functionality projects can take longer.

We do not set an arbitrary numerical limit on design revisions. Feedback is handled in clear review rounds within the agreed direction and scope, so the design can be refined without allowing the project to drift into a different brief.

No. Most of our website work is WordPress-first because it suits many SMEs and is straightforward to maintain. We also deliver Laravel, PHP, Umbraco, ASP.NET, bespoke CMS and front-end work when a project genuinely needs a broader stack.

Often, yes. We can improve structure, messaging, speed, conversion routes and technical health without automatically recommending a full rebuild. We first assess which route is more useful and proportionate.

Local SEO can include a search audit, Google Business Profile work, service and location pages, listings, content structure and progress tracking. Improvements build over time, and no responsible provider can guarantee a particular ranking or fixed result date.

Yes. We build practical AI-assisted systems and automation, and can assess operational readiness for AI compliance. Compliance work is technical and operational guidance, not legal advice.

You can manage the website yourself or keep MediaMatic involved. WordPress care can include updates, backups, security monitoring, fixes, maintenance and practical improvements as the business changes.

Yes. We can assess risks, clean infected WordPress sites and strengthen the setup so the same problem is less likely to return. If the site is currently compromised, submit a support ticket with the affected address and any error details.

Use the Submit a Ticket page for an existing website or technical issue. Include the affected website, what you expected, what happened instead and any screenshots or error messages. You will receive a reference and can follow progress in the Client Portal.

MediaMatic is based in Gozo, with a working presence in London. We support businesses across Malta and Gozo and selected UK clients, and can work remotely when the project is a good fit.

Yes. If a project involves commercially sensitive information, we can put a non-disclosure agreement in place before you share the detailed brief.

Start with the consultation form and describe the business problem in plain language. You do not need to choose a service first; we will help identify whether the priority is the website, visibility, technical care, automation or something else.