Partner Programme Terms
These terms explain how Mediamatic handles referral rewards, eligibility, payment timing, client discounts, care plan credits, and partner responsibilities.
The Mediamatic Partner Programme rewards people and businesses who introduce eligible new clients to Mediamatic. It is intended for warm, genuine introductions, not bulk lead lists, paid advertising arbitrage, spam, or anonymous traffic.
A successful lead is a referred business or organisation that is new to Mediamatic or not already in an active sales conversation with us, has a genuine need for our services, and is introduced with enough context for us to qualify the opportunity. A warm email, phone introduction, or completed referral form is preferred.
Eligible projects normally include WordPress websites, Laravel or custom web applications, technical development for agencies, meaningful website rebuilds, and care plan onboarding. The standard referral reward is intended for projects with an agreed project value of around EUR 1,500 or more. Smaller work, emergency support, hosting-only work, or existing-client extensions may be handled case by case.
The reward option should be selected when the referral is submitted. If the best option is unclear, Mediamatic can confirm it during qualification.
A referral reward is not due when a lead is submitted, quoted, or verbally approved. It becomes payable only after the referred client signs off the relevant proposal or agreement and Mediamatic receives the agreed client payment. For staged projects, Mediamatic may pay the reward after the first qualifying paid milestone or split it across milestones at its discretion.
A referral may be declined if the client was already known to Mediamatic, the opportunity was already active, the referral details are incomplete or misleading, the introduction was made without consent, or the lead does not fit Mediamatic's services. Where two partners claim the same lead, Mediamatic will decide fairly using timestamps, context, and the strength of the introduction.
Partners should only submit accurate information and should not promise pricing, delivery dates, discounts, availability, or outcomes on Mediamatic's behalf. Partners are responsible for any tax, accounting, or reporting obligations connected with receiving a referral payment.
Mediamatic works directly with the referred client unless a separate agency or subcontracting arrangement is agreed in writing. The referral programme does not create an employment, agency, joint venture, or exclusivity relationship between the partner and Mediamatic.
Referral details are used to assess the opportunity, contact the referred business, manage attribution, and administer rewards. Partners should only share personal data where they have a reasonable basis to do so. Mediamatic handles referral data according to its Privacy Policy.
Use of the Mediamatic website, referral form, consultation forms, and estimate forms must be lawful, accurate, and respectful. Automated submissions, false enquiries, spam, abusive content, attempts to interfere with the website, or misuse of Mediamatic branding may result in the referral being rejected and access being restricted.
Mediamatic may update, pause, or withdraw the Partner Programme at any time. Referrals submitted before a change will be reviewed under the terms that were published when the referral was received, unless a legal, fraud, or operational issue requires otherwise.
Questions about referral eligibility, reward status, client discounts, or care plan credits can be sent to [email protected].
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